At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position provides timely, accurate, and customer-focused HR support to active employees by assisting with the processing of HR transactions, including benefits, salary, and employment status changes. The role responds to employee questions through phone, chat, and AskHR cases while providing guidance on a wide range of HR programs and services, including benefits, leaves of absence, payroll, HR policies, training, and work-life programs. More complex or sensitive inquiries are promptly escalated to the appropriate HR team to ensure accurate and efficient resolution.

JOB REQUIREMENTS:

•  High School diploma or GED.
•  9 months customer services or administrative support experience in a corporate environment.
•  6 months experience utilizing Office software packages, i.e., Word, Excel, PowerPoint, etc.
•  10-key calculator experience and an aptitude for math.
•  Experience utilizing email.
•  Service oriented and has desire to serve the customer.
• Clear and concise verbal and written communication skills.
• High degree of confidentially.
• Organized and detailed oriented.
•  Team player in a high paced team environment.

•  Ability to handle high stress and high volume situations where time is of the essence.
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  PREFERRED JOB REQUIREMENTS:

• Experience using PeopleSoft System.

This role is remote position, must complete 2 weeks of onsite training in Richardson, TX.

Compensation: $17.75 - $28.39

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards