At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

SUMMARY: This call center role performs telephonic outreach to Medicare members, pharmacies, and providers for the purpose of addressing prescription medication adherence. Works with internal departments and external vendors to evaluate and resolve pharmacy related issues.

JOB REQUIREMENTS:

• Bachelors degree in Business or a related health care field or four years work experience in a health care/insurance industry (or equivalent)

• Certified Pharmacy Technician

• Verbal and written communication skills

• Managed care customer service experience

• Demonstrated proficiency of word processing spreadsheets and database software

• Drug information skills

• Handle multiple tasks and strong organizational skills

PREFERRED REQUIREMENTS:

• 1-2 years call center experience

• 1-2 years retail experience

• State specific Pharmacy Technician License (IL, MT, NM, OK, TN, or TX)

• Star rating system knowledge

Sponsorship will not be provided for this role.

Telecommute Position: Must live within the state lines of IL, MT, NM, OK, TN, or TX, to qualify.

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Compensation: $37,400.00 - $78,400.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards