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Director STARS Strategy & Planning
Chicago, IL Richardson, TX Full time 10/21/2026 R0056059 Compensation: $121,200.00 - $225,200.00At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
The Director, Strategy & Planning is responsible for leading the execution and operational oversight of the Medicare Stars strategy while driving the Member Experience portfolio. This role ensures cross-functional alignment and accountability for strategic initiatives across the organization, partnering with leaders across Medicare and HCSC to achieve Stars performance goals for MAPD and PDP. The Director serves as a key leader in translating strategy into execution through governance, collaboration, and operational excellence. This role provides critical leadership capacity and strategic oversight for the Stars Strategy organization by strengthening execution, enhancing cross-functional coordination, and ensuring sustained focus on Member Experience and enterprise Stars initiatives. The position enables the Vice President to focus on enterprise strategy while ensuring effective delivery of initiatives that are critical to HCSC’s Medicare Advantage (MAPD) and Prescription Drug Plan (PDP) performance.Required Job Qualifications:
Bachelor’s degree in Business, Healthcare Administration, Public Health, or a related field;Master’sdegree preferred.
10 years’ experiencein healthcare strategy, operations, program management, Medicare, ora relatedfield.
5+ years of progressive leadership experience
Experience leading complex, cross-functional strategic initiatives in a highly matrixed organization.
Demonstrated knowledge of Medicare Advantage, CMS Stars Program, healthcare quality, member experience, or related operational functions.
Proven ability to influence executive leaders and build partnerships across multiple business functions.
Strong strategic thinking, project/program management, and operational execution skills.
Excellent analytical, communication, presentation, and executive reporting capabilities.
Experience leading teams and driving accountability through both direct and matrixed leadership models.
Preferred Job Qualifications:(Specify thepreferredlevel of education, experience,knowledgeand skill desired when filling this job.)
Experience supporting Medicare Stars strategy, quality improvement, or member experience initiatives.
PMP, Lean Six Sigma, or other project/program management certification preferred.
Experience using data and performance metrics to drive operational and business outcomes.
Compensation: $121,200.00 - $225,200.00
Exact compensation may vary based on skills, experience, and location
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.
To learn more about available benefits, please click https://careers.hcsc.com/totalrewards
Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.
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