At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Under Supervision, This Position Is Responsible For Conducting Research And Providing Responses To A Variety Of Written And Web Based Inquiries From Beneficiaries, Providers, Blues Plans And Etc. The Correspondent Advocate class will start on January 27th, 2025. Job Fair December 10th, 5:00-7:00PM 201 Coles Centre Pkwy Mattoon, IL 61938 Onsite interviews and assistance applying if needed Job ID: R0037661 *This position allows for a potential flex/telecommute schedule based on performance.* BASIC FUNCTION: Under supervision, this position is responsible for conducting research and providing responses to a variety of written and web based inquiries from beneficiaries, providers, blues plans and etc. JOB REQUIREMENTS: *6 months customer service experience OR 6 months experience in an office environment *Data entry and/or typing experience. *Interpersonal, analytical and organizational skills and independent decision making skills. *Clear and concise verbal and written communication skills. PREFERRED JOB REQUIREMENTS: *Billing or insurance experience. *Knowledge of medical terminology and anatomy. *Ability to learn quickly and adapt to change. *Referral preference given to applicants able to take and meet testing criteria. *PC proficiency to include Microsoft Word and Excel.

*This position allows for a potential flex/telecommute schedule based on performance.*

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.