Required Job Qualifications: 

• Bachelor’s degree and at least 5 years’ technical experience in a web environment, or 9 years’ experience in a technical environment including web platforms/databases. 
• Knowledge of digital file types, specifications, and common design formats (e.g., image, video, and document standards) 
• Skilled in Adobe Experience Manager (AEM) Assets or a comparable enterprise DAM system 
• Knowledge of asset tagging protocols for discoverability, cross-curation, and tracking 
• Knowledge of file size management, versioning, and accessibility management 
• Skilled in organizational principles with a high level of attention to detail 
• Skilled in written and verbal communication, with the ability to train and support users of varying technical skill levels. 
• Ability to have a collaborative mindset and work across departments with diverse needs. 
• Ability to build or support content governance strategies, including data dictionaries and metadata compliance. 
• Ability to act as a reference point for asset access, training, and lifecycle knowledge across enterprise teams. 

Preferred Job Qualifications:

• Experience working in a health care or health insurance industry.
• Platform migrations experience or knowledge 
• Knowledge of API integrations of AEM with CRM systems such as Salesforce, and analytics plugins such as Adobe Analytics, Siteimprove and Freshpaint 
• Prior use of Dynamic Media or Adobe Sensei for asset/image enhancement 
• Use of A/B testing and personalization using Adobe Target, Adobe Journey Optimizer, or similar tools. 

This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

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